New Business Support Coordinator

Job Description

Working alongside Sales and New Business Development, the New Business Support Coordinator will report to the New Business Team. This is a full time (37.5hrs per week), permanent position. Candidates will need to have their own transport due to the rural location.

Duties & Responsibilities

• Providing support for the Estimator: calling customers and progressing quotations; and providing feedback and market intelligence.
• Working alongside the Sales Office: ensuring timely processing of website orders; alerting the Sales Office to any issues with customer orders; contacting customers to advise delivery times; and keeping customers up to date with the progress of their orders.
• Providing administrative support to the New Business Development Manager: alerting them to new business customers; alerting them to any issues with website orders; and updating customer details in Sage database.

To be suitable for this role, candidates will need to have the following skills and experience:

• Previous experience working in a sales office or customer service environment
• A confident and clear telephone manner
• Ability to work autonomously when required but maintain a team ethos
• Effective communication skills, both verbally and in writing
• Organised and methodical
• Proficient at using Microsoft Office applications (Word, Outlook)
• Meticulous record keeping.