Temporary Front of House Administrator

Job Description

Working on the reception desk, the Front of House Administrator will be responsible for welcoming visitors and customers to the centre. This is a temporary, full-time position (however, 4 days a week would be considered).

Customer service is a priority in this role, and the ideal candidate will have excellent customer service skills. The role provides a range of administration support to our client’s team. Working front line in a very busy environment, the administrator will join a team committed to delivering an excellent client service.

Duties & Responsibilities

• Welcoming visitors to the centre
• Generating, formatting and sending letters
• Making phone calls and responding to voicemails and emails
• Completing tasks sent to a central admin folder
• Dealing with incoming and outgoing correspondence and relaying accurate information to relevant team members
• Supporting team managers with administration
• Supporting the wider organisational admin team with any outstanding tasks, including cover for holidays
• Regularly inputting client data into content management systems

To be suitable for this role, candidates will need to have the following essential skills and experience:

• At least two years’ experience working in an administration role
• Excellent communication skills
• Excellent organisational and administrative skills
• Ability to work using own initiative with strong problem-solving skills
• Skilled in the use of Excel, Outlook, Word and other Microsoft programs
• Demonstrable skills in understanding of the importance of confidentiality.